You agree to pay each month the agreed order amount whilst using our website and hosting services as detailed on this site.
In supplying us with images, you confirm that you have permission to use them, and that you are giving us the permission to use them on the website.
In supplying us with your written copy, you confirm that you have permission to use it, and that you are giving us the permission to use it on the website.
All content you've supplied including images and wording must be professional, inoffensive and comply with UK legislation. They may not be seen in any way to be racist, ageist or sexist.
You agree to strive to supply us with content on time, and accept failure to do so may delay delivery of your website.
We will supply you with step-by-step instructions for supplying your content to us.
Should you have a query we will do our best to respond to you within 24 hours.
We include one round of revisions free of charge to placement and positioning of images, if required.
We include one round of revisions free of charge to colour scheme and typography used in your visual identity, if required.
With our hosting service we will use our reasonable endeavours to make your website accessible for ninety-nine point nine nine (99.99) per cent of each calendar month. We do not warrant access to our servers will be uninterrupted or error free but we shall use reasonable endeavours to keep downtime to a minimum.
We supply 1 mailbox free of charge with a 1GB storage capacity. Larger storage options and additional mailboxes are available if required - costings upon request.
If you do not have a domain name, we will provide you with a single .co.uk domain name free of charge for 12 months, beyond which time a domain renewal fee will apply. Prices available upon request for any other domain types (e.g .com).
If you do not have a domain name, we will register a domain in your name, and should you wish to transfer the domain away from us for any reason then ownership of the domain remains with you so long as there are no fees owing to us.
We will provide a style and feature update to your website every 24 months to make sure you always stay current.
Data submitted through your website forms is stored within the Joomla database. We have taken reasonable steps to make sure this website data is secure, though cannot be held responsible should any breach occur beyond our control. Additionally, we are not responsible for your usage of data records, or any consequences of bad data usage.
Online Reservation & Takeaway Services:
We will make every endeavour to minimise interruption to the web-based systems that run these services, but you accept that the nature of the internet means sometimes there are eventualities beyond our control. Be assured that we will do our best to keep any disruptions to a minimum.
Please be aware that we are providing a 'one size fits all' solution here. If you find for any reason that you'd like to upgrade or downgrade your package, then we will simply add or remove the facility, and make good all related areas of the website.
You are responsible for monitoring that systems are running as normal, and for notifying us of any disturbances by email or phone.
Upon receiving a booking or order, you are responsible for manually confirming these with your customer.
You are responsible for entering information taken manually; in person, over the phone or by email onto the system correctly, and for making sure the process completes successfully on all bookings and orders.
You agree that we can't be held responsible for external factors contributing to loss of business howsoever and whensoever they occur.
We understand that bookings and orders are integral to your business. If you seek to make claim for any loss occurred, you agree that the value of this loss is limited to the value paid for the service in the given month the loss has occurred.
While we make every effort to provide a robust system, you understand that it doesn't remove the need for human interaction, and you recognise the importance in having appropriate staffing to monitor, oversee and update as required.